What are the benefits of monitoring my network and servers?

The task of monitoring, troubleshooting and reporting on the availability and performance levels for your mission critical networks and servers requires the attention of highly skilled technicians.  These technicians often find the need to forego these tasks in order to satisfy high priority projects required to build the business.  Neglecting these tasks often leads to a severely degraded network, which may disrupt your ability to effectively conduct your business.

Digital Business Option’s network technicians partner with you to provide round the clock monitoring of your servers and networks.  Disruptions are recognized by our monitoring systems and our technicians are immediately deployed to diagnose the issue and take the appropriate action to rectify the problem.

Key Benefits of deploying our monitoring models:

• Minimize downtime
• Maximize performance
• Lower cost compared to your organization operating a Network Operation Center 24x7x365.
• Reduce capital purchases, in-house staffing and technology training
• No hardware to control or manage
• Access to our Network Technical Support team
• Single point of contact for network issues.  We act as your agent with 3rd party vendors, Telco(s) and other network partners
• Free up your staff for other vital tasks within your organization

How does Digital Business Options address security issues when monitoring my network and servers?

Digital Business Options understands that data security is a critical issue for ourselves and our customers.  Our monitoring solutions are deployed with either point-to-point, frame-relay or across the Internet.  The systems communicate through a firewall to your network via a virtual private network (VPN).  The VPN tunnel provides a secure method of encrypting data packets at your location and sending them to our Network Operations Center.  When the packets are received at our NOC, they are decrypted and processed.

Each customer is provided with an exclusive VPN tunnel to ensure that a customer's data can not be accessed by another customer.

What options are available to me for monitoring my my network and servers?

Monitoring Models:

Our customers are unique and require different levels of service.  In order to fulfill these requirements, Digital Business Options has a number of offerings ranging from simple network monitoring to proactive performance monitoring and troubleshooting, server monitoring, analysis, and web reporting.  Options from our different models may be combined to create the solution required to satisfy your business requirements.  All models are offered 24x7x365.

Which monitoring model is right for me?

The chart presented below reflects our most sought after models. 

View Digital Business Option's Powerpoint Presentation

Please review details of our Network Monitor, Server Monitor and PerformanceScan monitoring services.